Product information
F.A.Q.
FREQUENTLY ASKED QUESTIONS
What payment methods can I use?
We offer different payment methods including major providers like Mastercard and Visa.
Can I purchase items with another currency?
For the time being, it is only USD. Soon you will be able to select a currency based on your personal preference. When you select your country in the country selector on the upper right of the website or are taken directly to your country’s version of the website, you will see prices listed in the regional currency.
Can I make changes to my order after it’s been placed?
We do everything we can to fulfill orders quickly and unfortunately cannot make updates after an order has been placed. These changes include removing or adding products and/or changing the delivery address. If a mistake has been made with your order information, it’s quickest to create a new order with the correct information and then let our Customer Service by sending us an email to the following address: info@joannalauraconstantine.com
Which shipping is used for shipping orders?
We use DHL Express to ship orders worldwide.
How To Return My Items?
We do not currently offer free returns to overseas customers. Please send us an email and will give you instructions on how to return your order back to us. If returned within the period of our return policy you will receive a full refund.
